Answers to the frequently asked questions.

What services do you offer at Mindwise?

We provide a wide range of assessment, therapy, and support services for individuals across the lifespan. We also provide immigration reports, court reports, WDO assistance, and run workshops.

No referral is necessary if you are claiming via your private health fund or do not wish to receive rebates at all. However, in order to receive a rebate from Medicare, you will need a Care Plan from your GP, Psychiatrist or Paediatrician. If you do not have a regular GP, we can refer you to one within our network.

Yes, we support a variety of funding options including NDIS (NDIA- managed, self-managed and plan-managed), Medicare, private health insurance, SIRA including Workers Compensation and Compulsory Third Party (CTP) schemes, and victims services counselling.

Our intake team will work with you to understand your goals and match you with the most appropriate clinician based on your needs and preferences.

Your first session will focus on understanding your concerns, gathering background information, and discussing the goals you would like to work on. This helps guide future sessions and tailor support accordingly.

We ask for at least 48 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee, in line with our policy and relevant funding guidelines.

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For more information about how we can help you, please contact us