Office Administrator

Mindwise is a leading multi-disciplinary allied health clinic, currently searching for a permanent full-time Senior Office Administrator.

Our main location in Bankstown is a fast-paced, and ever-growing allied health practice with over 20 staff members and growing! We are run and led solely by mental health professionals, so we know exactly what employees need and want to be content and thriving in their workplace!

The successful candidate will work as part of a team with our existing 2 admin staff. They will ideally have a minimum of 2 years admin experience in an allied health private practice

We are looking for someone who:

• Is friendly, caring and with an understanding of confidentiality and working in a mental health setting
• Is well presented and articulate
• Possesses a dynamic, warm, confident and professional manner
• Can perform both general reception duties as well as practice management responsibilities
• Can show exceptional initiative skills
• Has exceptional organisation and communication skills
• Has strong computer literacy and IT skills
• Can multi task and work well during moments of pressure

Key responsibilities will include but not be limited to:

General reception duties:

• Welcoming clients
• Answering phone and managing enquiries
• Calendar management
• Processing payments and rebates
• Invoicing
• General office up-keep

Role duties:

• The overall management of and administration of the practice, casual reception staff and clients
• Anticipating needs of the practice ahead of time and completing tasks to ensure smooth day to day operations
• Providing assistance to clinicians and Director as required
• Liaising with other health professionals and agencies as required
• Assisting in marketing and social media tasks as required
• Accounts payable and receivable

Skills and experience

To be successful in this role you will need to:

• Have strong experience in reception roles (medical receptionist preferred but not essential)
• Previous experience in practice management/senior admin role is required
• Have exceptional organisational skills and the ability to work autonomously
• Excellent computer literacy and ability to navigate/problem-solve general IT issues – telephone IT support is available
• Be able to prioritise, multi-task, work quickly and cope well in times of pressure
• Ability to learn and develop strong navigating skills in our practice management system
• Have the ability to learn and grow in this role

To apply, please submit your resume and cover letter to info@mindwisehealth.com.au

Job Type: Full-time